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Recent Conversations
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Link to request
Hello! I tried to set a link so that the user can directly access the request when the request...
 
PaulaS, 04-11-2018, 09:22 AM Last Post: Frank Magnin, 12-16-2018, 07:04 AM
General Discussion Views: 2442  Replies: 3
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Questionnaires
Hello, We have some workflows that have a questionnaire to be filled by the user. However, w...
 
PaulaS, 11-22-2018, 11:40 AM Last Post: Amine, 12-14-2018, 02:32 PM
General Discussion Views: 247  Replies: 4
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Business Rule - variables
Hello, We want to use a BR in a loop whenever there's a specific condition. It's possible to u...
 
PaulaS, 12-14-2018, 09:46 AM Last Post: PaulaS, 12-14-2018, 09:46 AM
General Discussion Views: 31  Replies: 0
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Look up a Manager's Manager using AM_Employee Manager_ID
I needed to be able to look up an employees Vice President to manage specific approvals.  I bu...
 
RuthT, 12-14-2018, 09:25 AM Last Post: RuthT, 12-14-2018, 09:25 AM
Process & Workflow Views: 37  Replies: 0
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New ev products = new wiki!
Hi everyone, The Oxygen version is a major version: New GUI, new technology, new features. Thu...
 
Christine Daussac, 12-14-2018, 07:40 AM Last Post: Christine Daussac, 12-14-2018, 07:40 AM
General Discussion Views: 43  Replies: 0
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Filter Action to complete in Report.
How can I create a report and filter last Action to complete of a ticket.   I would like to ...
 
Steve Dignard, 12-13-2018, 11:17 AM Last Post: Steve Dignard, 12-13-2018, 11:17 AM
Administration Views: 38  Replies: 0
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EASYVISTA SERVICE ENGINE - NEW RELEASE: OXYGEN 1.6
Hi everyone, We recently released a new version for Oxygen! Oxygen 1.6 The corresponding Ser...
 
Antoine, 12-12-2018, 08:53 AM Last Post: Antoine, 12-12-2018, 08:53 AM
EasyVista Upgrade Announcements Views: 58  Replies: 0
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Impact analysis wizard EV 2016
Hi guys, I've just came accross one interesting thing. With Impact analysis - you can select ...
 
doktabar, 12-07-2018, 04:08 AM Last Post: doktabar, 12-07-2018, 04:08 AM
Administration Views: 82  Replies: 0
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Loan Equipment Wizard Email
Hi There Are any customers out there using the On Loan Wizard for lending out equipment? We are...
 
Dean, 12-05-2018, 11:57 AM Last Post: FMX, 12-05-2018, 12:17 PM
Administration Views: 140  Replies: 1
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Import Software from Discovery
Hi, I have populated Software Catalog with Discovery and there are some entries. I have create...
 
cebokli, 12-05-2018, 08:29 AM Last Post: cebokli, 12-05-2018, 08:29 AM
Integration / Import-Export Views: 92  Replies: 0
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CMDB - CI model update through integration
Hi, I've noticed that integration method: CMDB - Configuration items (CI) Model Element Manu...
 
doktabar, 11-22-2018, 04:47 AM Last Post: doktabar, 11-22-2018, 08:32 AM
Integration / Import-Export Views: 213  Replies: 2
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Updates on ev Service manager REST API
Hi everyone, The ev Service Manager REST API documentation has been improved. The main innova...
 
Christine Daussac, 11-20-2018, 01:50 PM Last Post: Christine Daussac, 11-20-2018, 01:50 PM
Integration / Import-Export Views: 163  Replies: 0
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Updates on Apps templates
Hi all, This month, you will find a new template Approval. It allows: The manager to consult i...
 
Christine Daussac, 11-20-2018, 01:45 PM Last Post: Christine Daussac, 11-20-2018, 01:45 PM
General Discussion Views: 117  Replies: 0
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Service Hours
I am testing out the new scheduled task that updates the SD_REQUEST_COMPUTED_TIMES table. I hav...
 
Matthew, 11-20-2018, 01:32 PM Last Post: Matthew, 11-20-2018, 01:32 PM
Administration Views: 126  Replies: 0
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Jira integration
Hello all We wish to implement bidirectional interfacing with jira. I see that Easyvista propo...
 
Amine, 11-19-2018, 10:07 AM Last Post: Chris Miller, 11-19-2018, 10:40 AM
Integration / Import-Export Views: 176  Replies: 1
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Conditional Section in a multi-section questionnaire
I have a 3 part questionnaire that I'm working on, but I'm thinking it might be better to creat...
 
EV Noob, 03-28-2018, 10:40 AM Last Post: sarahschumacher, 11-16-2018, 11:37 AM
General Discussion Views: 4170  Replies: 6
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How to replace "From" address of an email ?
hello i would like to know if it is possible to change the "From" email address in an transiti...
 
lionel.pizot, 11-14-2018, 04:51 AM Last Post: E.Gómez, 11-15-2018, 03:04 AM
General Discussion Views: 196  Replies: 1
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How add additional CI to a Change Request?
How to link additional CI to a Change Request? We often have the need to add CI  (othe than m...
 
Simone, 11-14-2018, 04:02 AM Last Post: Simone, 11-14-2018, 06:44 AM
General Discussion Views: 263  Replies: 2
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Alerts
We need to notify the recipient when an equipment is borrowed for more than 30 days. We tried t...
 
PaulaS, 11-08-2018, 10:16 AM Last Post: PaulaS, 11-09-2018, 10:34 AM
General Discussion Views: 456  Replies: 4
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Workflow
Hello, Is it possible to insert a step into a workflow that waits until an action is executed?...
 
PaulaS, 10-30-2018, 09:28 AM Last Post: PaulaS, 11-08-2018, 10:11 AM
General Discussion Views: 836  Replies: 6