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Recent Conversations
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Impact analysis wizard EV 2016
Hi guys, I've just came accross one interesting thing. With Impact analysis - you can select ...
 
doktabar, 12-07-2018, 04:08 AM Last Post: doktabar, 12-07-2018, 04:08 AM
Administration Views: 45  Replies: 0
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Loan Equipment Wizard Email
Hi There Are any customers out there using the On Loan Wizard for lending out equipment? We are...
 
Dean, 12-05-2018, 11:57 AM Last Post: FMX, 12-05-2018, 12:17 PM
Administration Views: 80  Replies: 1
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Import Software from Discovery
Hi, I have populated Software Catalog with Discovery and there are some entries. I have create...
 
cebokli, 12-05-2018, 08:29 AM Last Post: cebokli, 12-05-2018, 08:29 AM
Integration / Import-Export Views: 59  Replies: 0
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Questionnaires
Hello, We have some workflows that have a questionnaire to be filled by the user. However, w...
 
PaulaS, 11-22-2018, 11:40 AM Last Post: Amine, 11-29-2018, 08:29 AM
General Discussion Views: 141  Replies: 2
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CMDB - CI model update through integration
Hi, I've noticed that integration method: CMDB - Configuration items (CI) Model Element Manu...
 
doktabar, 11-22-2018, 04:47 AM Last Post: doktabar, 11-22-2018, 08:32 AM
Integration / Import-Export Views: 143  Replies: 2
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Updates on ev Service manager REST API
Hi everyone, The ev Service Manager REST API documentation has been improved. The main innova...
 
Christine Daussac, 11-20-2018, 01:50 PM Last Post: Christine Daussac, 11-20-2018, 01:50 PM
Integration / Import-Export Views: 114  Replies: 0
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Updates on Apps templates
Hi all, This month, you will find a new template Approval. It allows: The manager to consult i...
 
Christine Daussac, 11-20-2018, 01:45 PM Last Post: Christine Daussac, 11-20-2018, 01:45 PM
General Discussion Views: 81  Replies: 0
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Service Hours
I am testing out the new scheduled task that updates the SD_REQUEST_COMPUTED_TIMES table. I hav...
 
Matthew, 11-20-2018, 01:32 PM Last Post: Matthew, 11-20-2018, 01:32 PM
Administration Views: 91  Replies: 0
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Jira integration
Hello all We wish to implement bidirectional interfacing with jira. I see that Easyvista propo...
 
Amine, 11-19-2018, 10:07 AM Last Post: Chris Miller, 11-19-2018, 10:40 AM
Integration / Import-Export Views: 117  Replies: 1
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Conditional Section in a multi-section questionnaire
I have a 3 part questionnaire that I'm working on, but I'm thinking it might be better to creat...
 
EV Noob, 03-28-2018, 10:40 AM Last Post: sarahschumacher, 11-16-2018, 11:37 AM
General Discussion Views: 3993  Replies: 6
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How to replace "From" address of an email ?
hello i would like to know if it is possible to change the "From" email address in an transiti...
 
lionel.pizot, 11-14-2018, 04:51 AM Last Post: E.Gómez, 11-15-2018, 03:04 AM
General Discussion Views: 150  Replies: 1
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How add additional CI to a Change Request?
How to link additional CI to a Change Request? We often have the need to add CI  (othe than m...
 
Simone, 11-14-2018, 04:02 AM Last Post: Simone, 11-14-2018, 06:44 AM
General Discussion Views: 178  Replies: 2
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Alerts
We need to notify the recipient when an equipment is borrowed for more than 30 days. We tried t...
 
PaulaS, 11-08-2018, 10:16 AM Last Post: PaulaS, 11-09-2018, 10:34 AM
General Discussion Views: 336  Replies: 4
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Workflow
Hello, Is it possible to insert a step into a workflow that waits until an action is executed?...
 
PaulaS, 10-30-2018, 09:28 AM Last Post: PaulaS, 11-08-2018, 10:11 AM
General Discussion Views: 673  Replies: 6
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Links into Service Apps
Is it possible to create a link to pages or items directly into Service Apps?  We want to add ...
 
jhendrix, 11-07-2018, 05:57 PM Last Post: FMX, 11-07-2018, 07:28 PM
General Discussion Views: 203  Replies: 1
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Wiki: ev Service manager REST API
Hi everyone, Two new ev Service Manager REST API methods have been documented:      - Vie...
 
Christine Daussac, 07-23-2018, 10:43 AM Last Post: NeilJohnson, 11-05-2018, 11:24 PM
Integration / Import-Export Views: 1563  Replies: 3
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Questionnaire
Hello, Is it possible to  display a specific list of values in a questionnaire depending on w...
 
PaulaS, 10-31-2018, 12:37 PM Last Post: jhendrix, 11-02-2018, 09:15 AM
General Discussion Views: 429  Replies: 3
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How to deal with Exiting Employees
How are people currently dealing with employees who have left your company with in easy vista....
 
jvolltrauer, 10-26-2018, 03:46 PM Last Post: jhendrix, 11-01-2018, 09:31 AM
Administration Views: 384  Replies: 2
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Change Manager Template
Hi, everyone! Has anybody been able to get the Change Manager template working?  Specifically...
 
Chris, 10-31-2018, 03:02 PM Last Post: Chris, 10-31-2018, 03:02 PM
General Discussion Views: 197  Replies: 0
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Graphical CMDB - icons not displayed
After an upgrade to 2016.1.300 (from 2015) all icons displayed in graphical CMDB - are no longe...
 
doktabar, 10-31-2018, 02:31 AM Last Post: doktabar, 10-31-2018, 04:49 AM
General Discussion Views: 262  Replies: 1