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Processes, business rules, workflows and their integration can be discussed in this section. Reference documentation on these topics can be found here.
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sticky Hot locked deleted unapproved moved poll  SQL Condition in workflow
5 Replies 1,622 Views
Last Post by ABBE Philippe
11-13-2019, 10:14 AM
 
sticky Hot locked deleted unapproved moved poll  Customized role to notify recipient or group?
3 Replies 1,153 Views
Last Post by Andrew
11-12-2019, 01:58 PM
 
sticky Hot locked deleted unapproved moved poll  Customized Roles - SQL
2 Replies 1,114 Views
Last Post by E.Gómez
11-05-2019, 08:45 AM
 
sticky Hot locked deleted unapproved moved poll  Validation via TSA - Solution clean
1 Replies 1,090 Views
Last Post by ABBE Philippe
10-04-2019, 07:48 AM
 
sticky Hot locked deleted unapproved moved poll  Add Business Rule emails to Ticket's Action History
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13 Replies 26,149 Views
Last Post by ABBE Philippe
09-27-2019, 09:41 AM
 
sticky Hot locked deleted unapproved moved poll  Wizard - default value on fields
3 Replies 1,435 Views
Last Post by ABBE Philippe
09-23-2019, 06:40 AM
 
sticky Hot locked deleted unapproved moved poll  TSA - Created By/Submitted_By field stays empty
4 Replies 1,531 Views
Last Post by Jim Koene
09-03-2019, 01:14 AM
 
sticky Hot locked deleted unapproved moved poll  Name of logged in Agent in Email Template
1 Replies 1,021 Views
Last Post by ABBE Philippe
07-30-2019, 09:27 AM
 
sticky Hot locked deleted unapproved moved poll  Private Questionnaire answers
1 Replies 944 Views
Last Post by ABBE Philippe
07-23-2019, 08:51 AM
 
sticky Hot locked deleted unapproved moved poll  REST Action Failures
2 Replies 1,195 Views
Last Post by sarahschumacher
07-19-2019, 01:54 PM
 
sticky Hot locked deleted unapproved moved poll  TSA - Prompting for requalification
2 Replies 1,123 Views
Last Post by Jim Koene
07-02-2019, 08:32 AM
 
sticky Hot locked deleted unapproved moved poll  Update Description of Service Request in Progress
1 Replies 878 Views
Last Post by Brandon@POWER
06-13-2019, 10:37 AM
 
3 Replies 10,033 Views
Last Post by Brandon@POWER
06-11-2019, 02:32 PM
 
sticky Hot locked deleted unapproved moved poll  Service request with options
1 Replies 1,371 Views
Last Post by ABBE Philippe
06-03-2019, 08:56 AM
 
sticky Hot locked deleted unapproved moved poll  Send OLA or MAX_INTERVENTION_DATE to email
4 Replies 1,809 Views
Last Post by jkonan
05-24-2019, 10:24 AM
 
sticky Hot locked deleted unapproved moved poll  SQL question - Force service manager to ignore domain
4 Replies 1,522 Views
Last Post by ABBE Philippe
05-24-2019, 07:40 AM
 
sticky Hot locked deleted unapproved moved poll  Create 2 Incidents from 1 Incident automatically
1 Replies 955 Views
Last Post by FMX
05-02-2019, 08:09 PM
 
sticky Hot locked deleted unapproved moved poll  Conditional Step SQL Issues
3 Replies 1,725 Views
Last Post by Chris Miller
04-26-2019, 09:33 AM
 
sticky Hot locked deleted unapproved moved poll  Workflows and Re-qualification
6 Replies 3,007 Views
Last Post by Chris
04-18-2019, 10:38 AM
 
sticky Hot locked deleted unapproved moved poll  Dynamic Groups?
4 Replies 2,229 Views
Last Post by ABBE Philippe
04-15-2019, 09:42 AM


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