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Process & Workflow
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Processes, business rules, workflows and their integration can be discussed in this section. Reference documentation on these topics can be found here.
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sticky Hot locked deleted unapproved moved poll  Request/Workflow stuck after manager approves via email
EVJunkieWannaBe
3 Replies 124 Views
Last Post by Chris Miller
01-31-2020, 01:06 PM
 
Vicky
3 Replies 722 Views
Last Post by ABBE Philippe
01-31-2020, 08:14 AM
 
sticky Hot locked deleted unapproved moved poll  BR on delete event
Amine
1 Replies 139 Views
Last Post by ABBE Philippe
01-17-2020, 04:41 AM
 
sticky Hot locked deleted unapproved moved poll  Workflow On-Hold/Remove Hold Timer
jcovalt
1 Replies 156 Views
Last Post by jhendrix
01-14-2020, 09:35 AM
 
sticky Hot locked deleted unapproved moved poll  Edit Questionnaire values
E.Gómez
2 Replies 340 Views
Last Post by E.Gómez
01-09-2020, 07:31 AM
 
sticky Hot locked deleted unapproved moved poll  Questionnaire answers splitted into variables
E.Gómez
2 Replies 323 Views
Last Post by E.Gómez
12-11-2019, 08:21 AM
 
sticky Hot locked deleted unapproved moved poll  SQL Condition in workflow
Chris
5 Replies 706 Views
Last Post by ABBE Philippe
11-13-2019, 10:14 AM
 
sticky Hot locked deleted unapproved moved poll  Customized role to notify recipient or group?
lmoranne
3 Replies 507 Views
Last Post by Andrew
11-12-2019, 01:58 PM
 
sticky Hot locked deleted unapproved moved poll  Customized Roles - SQL
E.Gómez
2 Replies 523 Views
Last Post by E.Gómez
11-05-2019, 08:45 AM
 
sticky Hot locked deleted unapproved moved poll  Validation via TSA - Solution clean
E.Gómez
1 Replies 553 Views
Last Post by ABBE Philippe
10-04-2019, 07:48 AM
 
sticky Hot locked deleted unapproved moved poll  Add Business Rule emails to Ticket's Action History
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jhendrix
13 Replies 23,623 Views
Last Post by ABBE Philippe
09-27-2019, 09:41 AM
 
sticky Hot locked deleted unapproved moved poll  Wizard - default value on fields
E.Gómez
3 Replies 704 Views
Last Post by ABBE Philippe
09-23-2019, 06:40 AM
 
sticky Hot locked deleted unapproved moved poll  TSA - Created By/Submitted_By field stays empty
Jim Koene
4 Replies 795 Views
Last Post by Jim Koene
09-03-2019, 01:14 AM
 
sticky Hot locked deleted unapproved moved poll  Name of logged in Agent in Email Template
Matthew
1 Replies 594 Views
Last Post by ABBE Philippe
07-30-2019, 09:27 AM
 
sticky Hot locked deleted unapproved moved poll  Private Questionnaire answers
rpena
1 Replies 503 Views
Last Post by ABBE Philippe
07-23-2019, 08:51 AM
 
sticky Hot locked deleted unapproved moved poll  REST Action Failures
sarahschumacher
2 Replies 632 Views
Last Post by sarahschumacher
07-19-2019, 01:54 PM
 
sticky Hot locked deleted unapproved moved poll  TSA - Prompting for requalification
Jim Koene
2 Replies 648 Views
Last Post by Jim Koene
07-02-2019, 08:32 AM
 
sticky Hot locked deleted unapproved moved poll  Update Description of Service Request in Progress
lewiss
1 Replies 498 Views
Last Post by Brandon@POWER
06-13-2019, 10:37 AM
 
sticky Hot locked deleted unapproved moved poll  Automated creation of Service Requests for scheduled maintenance activities
netopsguy
3 Replies 9,110 Views
Last Post by Brandon@POWER
06-11-2019, 02:32 PM
 
sticky Hot locked deleted unapproved moved poll  Service request with options
E.Gómez
1 Replies 923 Views
Last Post by ABBE Philippe
06-03-2019, 08:56 AM


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