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Process & Workflow
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Processes, business rules, workflows and their integration can be discussed in this section. Reference documentation on these topics can be found here.
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sticky Hot locked deleted unapproved moved poll  Questionnaire answers splitted into variables
E.Gómez
1 Replies 41 Views
Last Post by ABBE Philippe
Yesterday, 05:55 AM
 
sticky Hot locked deleted unapproved moved poll  SQL Condition in workflow
Chris
5 Replies 290 Views
Last Post by ABBE Philippe
11-13-2019, 10:14 AM
 
sticky Hot locked deleted unapproved moved poll  Customized role to notify recipient or group?
lmoranne
3 Replies 229 Views
Last Post by Andrew
11-12-2019, 01:58 PM
 
sticky Hot locked deleted unapproved moved poll  Customized Roles - SQL
E.Gómez
2 Replies 241 Views
Last Post by E.Gómez
11-05-2019, 08:45 AM
 
sticky Hot locked deleted unapproved moved poll  Validation via TSA - Solution clean
E.Gómez
1 Replies 314 Views
Last Post by ABBE Philippe
10-04-2019, 07:48 AM
 
sticky Hot locked deleted unapproved moved poll  Add Business Rule emails to Ticket's Action History
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jhendrix
13 Replies 22,974 Views
Last Post by ABBE Philippe
09-27-2019, 09:41 AM
 
sticky Hot locked deleted unapproved moved poll  Wizard - default value on fields
E.Gómez
3 Replies 469 Views
Last Post by ABBE Philippe
09-23-2019, 06:40 AM
 
Vicky
1 Replies 510 Views
Last Post by ABBE Philippe
09-10-2019, 09:02 AM
 
sticky Hot locked deleted unapproved moved poll  TSA - Created By/Submitted_By field stays empty
Jim Koene
4 Replies 576 Views
Last Post by Jim Koene
09-03-2019, 01:14 AM
 
sticky Hot locked deleted unapproved moved poll  Name of logged in Agent in Email Template
Matthew
1 Replies 444 Views
Last Post by ABBE Philippe
07-30-2019, 09:27 AM
 
sticky Hot locked deleted unapproved moved poll  Private Questionnaire answers
rpena
1 Replies 383 Views
Last Post by ABBE Philippe
07-23-2019, 08:51 AM
 
sticky Hot locked deleted unapproved moved poll  REST Action Failures
sarahschumacher
2 Replies 460 Views
Last Post by sarahschumacher
07-19-2019, 01:54 PM
 
sticky Hot locked deleted unapproved moved poll  TSA - Prompting for requalification
Jim Koene
2 Replies 498 Views
Last Post by Jim Koene
07-02-2019, 08:32 AM
 
sticky Hot locked deleted unapproved moved poll  Update Description of Service Request in Progress
lewiss
1 Replies 373 Views
Last Post by Brandon@POWER
06-13-2019, 10:37 AM
 
sticky Hot locked deleted unapproved moved poll  Automated creation of Service Requests for scheduled maintenance activities
netopsguy
3 Replies 8,837 Views
Last Post by Brandon@POWER
06-11-2019, 02:32 PM
 
sticky Hot locked deleted unapproved moved poll  Service request with options
E.Gómez
1 Replies 659 Views
Last Post by ABBE Philippe
06-03-2019, 08:56 AM
 
sticky Hot locked deleted unapproved moved poll  Send OLA or MAX_INTERVENTION_DATE to email
jkonan
4 Replies 856 Views
Last Post by jkonan
05-24-2019, 10:24 AM
 
sticky Hot locked deleted unapproved moved poll  SQL question - Force service manager to ignore domain
Breizhoo
4 Replies 730 Views
Last Post by ABBE Philippe
05-24-2019, 07:40 AM
 
sticky Hot locked deleted unapproved moved poll  Create 2 Incidents from 1 Incident automatically
Robert Chaney
1 Replies 464 Views
Last Post by FMX
05-02-2019, 08:09 PM
 
sticky Hot locked deleted unapproved moved poll  Conditional Step SQL Issues
Tony
3 Replies 834 Views
Last Post by Chris Miller
04-26-2019, 09:33 AM


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