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Process & Workflow
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Processes, business rules, workflows and their integration can be discussed in this section. Reference documentation on these topics can be found here.
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sticky Hot locked deleted unapproved moved poll  @CLOSING SUPPORT PERSON Issue
JP
1 Replies 196 Views
Last Post by ABBE Philippe
06-29-2018, 02:54 AM
 
sticky Hot locked deleted unapproved moved poll  Mobile Support Tech - Workflow question
Bhobbs
1 Replies 266 Views
Last Post by ABBE Philippe
06-22-2018, 03:46 AM
 
sticky Hot locked deleted unapproved moved poll Information Upload Files by Agent(s) in Service Manager
Jason C. Victor
4 Replies 503 Views
Last Post by Jason C. Victor
06-21-2018, 01:00 PM
 
sticky Hot locked deleted unapproved moved poll  Workflow for Customer Updates
hflinn
4 Replies 670 Views
Last Post by FMX
06-05-2018, 03:19 PM
 
sticky Hot locked deleted unapproved moved poll  Hold for all approvals
Joshua A Smith
1 Replies 302 Views
Last Post by FMX
05-30-2018, 02:52 PM
 
sticky Hot locked deleted unapproved moved poll  Business Rule - Action ID Any way to achieve what I'm wanting?
Bhobbs
2 Replies 537 Views
Last Post by jhendrix
05-21-2018, 09:30 AM
 
sticky Hot locked deleted unapproved moved poll  UDF to pull SR Attachments
jhendrix
0 Replies 215 Views
Last Post by jhendrix
05-17-2018, 05:26 PM
 
sticky Hot locked deleted unapproved moved poll  Is there a way to set a hard coded email address in a Customized Role?
Audrey H
2 Replies 544 Views
Last Post by Audrey H
05-16-2018, 12:10 PM
 
sticky Hot locked deleted unapproved moved poll  Set new equipment records to active
jvolltrauer
1 Replies 450 Views
Last Post by ABBE Philippe
05-11-2018, 03:01 AM
 
sticky Hot locked deleted unapproved moved poll  Assign software to user by workflow
nono
2 Replies 784 Views
Last Post by nono
04-24-2018, 03:11 PM
 
sticky Hot locked deleted unapproved moved poll  Investment Request Workflow
Lachkham
1 Replies 638 Views
Last Post by ABBE Philippe
04-13-2018, 03:04 AM
 
Audrey H
3 Replies 1,161 Views
Last Post by ABBE Philippe
04-11-2018, 08:17 AM
 
sticky Hot locked deleted unapproved moved poll  Referencing custoemr table field in Workflow email
Drob
4 Replies 1,542 Views
Last Post by Drob
04-03-2018, 09:52 AM
 
sticky Hot locked deleted unapproved moved poll  Copy or Duplicate tickets
zfielden
2 Replies 938 Views
Last Post by zfielden
04-03-2018, 09:15 AM
 
sticky Hot locked deleted unapproved moved poll  Interaction with end user
Amine
4 Replies 1,588 Views
Last Post by Amine
04-03-2018, 08:06 AM
 
Justin
3 Replies 1,179 Views
Last Post by FMX
03-26-2018, 07:59 AM
 
sticky Hot locked deleted unapproved moved poll  From address in Workflow step
Drob
2 Replies 928 Views
Last Post by Drob
03-22-2018, 11:19 AM
 
Audrey H
5 Replies 2,407 Views
Last Post by jhendrix
03-08-2018, 10:17 AM
 
sticky Hot locked deleted unapproved moved poll  Fields using SOAP and/or REST
jhendrix
3 Replies 2,863 Views
Last Post by mylaur
03-01-2018, 09:39 AM
 
sticky Hot locked deleted unapproved moved poll  Approval process workflow (Multiple approvers only need 1 approval)
Drob
1 Replies 1,130 Views
Last Post by ABBE Philippe
02-21-2018, 09:21 AM


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