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Help with the expanding table in Issues Details History
We are new to Service Apps and I'm trying to set up the Details History for Issues/Requests.  ...
 
Chris, 04-20-2018, 05:26 PM Last Post: ABBE Philippe, 14 minutes ago
General Discussion Views: 39  Replies: 3
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Not seeing ANY Incident catalog items under New Incident
Good morning, our client made some sort of change and now no longer sees any incident catalog i...
 
VhtV, Yesterday, 10:54 AM Last Post: VhtV, 1 hour ago
Administration Views: 33  Replies: 2
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Assign software to user by workflow
Hello, I am looking for help to assign software to the recipient of the installation request o...
 
nono, Yesterday, 03:34 PM Last Post: ABBE Philippe, 6 hours ago
Process & Workflow Views: 15  Replies: 1
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REST acces to reporting with Power BI
Hello I am working currently on Power BI for the reporting. With the REST wiki I found how to ...
 
nono, 01-25-2018, 04:58 PM Last Post: nono, Yesterday, 03:19 PM
Integration / Import-Export Views: 1078  Replies: 3
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Internal Update Step to change status to closed
Hi guys, I have a workflow that I need to change the status to closed at the very end.  Right...
 
EV Noob, 04-19-2018, 09:56 AM Last Post: ABBE Philippe, Yesterday, 03:45 AM
General Discussion Views: 50  Replies: 1
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Employee integration - profile
Guys, Am I missing something or there is really no option in integratation model to define PRO...
 
doktabar, 04-20-2018, 08:40 AM Last Post: ABBE Philippe, Yesterday, 03:38 AM
Integration / Import-Export Views: 51  Replies: 1
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Assistants - send email
Hello, It's possible to include a unique signature depending on the employee by using the assi...
 
PaulaS, 02-07-2018, 12:01 PM Last Post: PaulaS, 04-20-2018, 04:52 AM
General Discussion Views: 848  Replies: 3
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Restore query
Hello, How can I restore the parent query of the projects view (PM_Projects_All)? Thanks....
 
PaulaS, 04-18-2018, 09:37 AM Last Post: PaulaS, 04-19-2018, 05:07 AM
General Discussion Views: 91  Replies: 2
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How to add a Standard Text to Request Information WIZARD
Hello We need to add a custom standard text containing also variables (i.e. Rquest ID), to the...
 
Simone, 04-18-2018, 03:17 AM Last Post: ABBE Philippe, 04-19-2018, 04:56 AM
General Discussion Views: 83  Replies: 1
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Connected Users list and managing sessions?
We recently ran into an issue with having our max concurrent licenses hit and found we could do...
 
Smegal, 11-13-2015, 01:57 PM Last Post: Jeremy, 04-18-2018, 01:43 PM
General Discussion Views: 10857  Replies: 9
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EASYVISTA SERVICE MANAGER - NEW FIX: 2016.1.305.1
Hi everyone, A new Fix is available for Service Manager! 2016.1.305.1 You can find it by cli...
 
Antoine, 04-17-2018, 11:08 AM Last Post: Antoine, 04-17-2018, 11:08 AM
EasyVista Upgrade Announcements Views: 88  Replies: 0
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Closing by Mail (TSA) & Satisfaction evaluation (MARK_1)
Hi all, Today in our workflows we send a mail to users for final validation. Through this mai...
 
CyrilH, 04-12-2018, 05:16 AM Last Post: ABBE Philippe, 04-17-2018, 09:18 AM
General Discussion Views: 197  Replies: 3
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Link to request
Hello! I tried to set a link so that the user can directly access the request when the request...
 
PaulaS, 04-11-2018, 09:22 AM Last Post: PaulaS, 04-16-2018, 10:12 AM
General Discussion Views: 175  Replies: 2
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Investment Request Workflow
Hello everyone I am creating a validation workflow for the investment request under the Tran...
 
Lachkham, 04-12-2018, 10:35 AM Last Post: ABBE Philippe, 04-13-2018, 03:04 AM
Process & Workflow Views: 131  Replies: 1
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I need to overload the 'ASSIGN ACTIONS' wizard request
Hello, I need to overload the 'ASSIGN ACTIONS' wizard request to remove the interveners from t...
 
Opto, 04-13-2018, 02:53 AM Last Post: Opto, 04-13-2018, 02:53 AM
Administration Views: 80  Replies: 0
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Want to add a datetime and updated by to updates to Description of an Incident
Hi,  We want to add a datetime stamp and updated by name to updates to the Description of ...
 
Audrey H, 04-10-2018, 03:12 PM Last Post: ABBE Philippe, 04-11-2018, 08:17 AM
Process & Workflow Views: 223  Replies: 3
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Actions for my groups - view
Hello! I want to show the name of the step of the workflow action in the view that is presente...
 
PaulaS, 04-11-2018, 04:35 AM Last Post: PaulaS, 04-11-2018, 08:04 AM
General Discussion Views: 186  Replies: 2
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History of Change for Asset Management
Extremely green user here and I'm hoping that someone can direct me to a how too.  I am lookin...
 
jvolltrauer, 04-04-2018, 10:20 AM Last Post: sarahschumacher, 04-10-2018, 10:25 AM
Administration Views: 159  Replies: 1
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Need a connector for Microsoft Identity Management
Anyone using a connector to Microsoft Identity Management and is willing to share this informat...
 
Jim Koene, 04-10-2018, 08:04 AM Last Post: Jim Koene, 04-10-2018, 08:04 AM
Integration / Import-Export Views: 76  Replies: 0
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REST post document
Hello Anybody can post as example how post a document to one ticket? Just need to know format f...
 
E.Gómez, 02-27-2018, 08:54 AM Last Post: ABBE Philippe, 04-06-2018, 05:26 AM
Integration / Import-Export Views: 1256  Replies: 10