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Recent Conversations
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Conditional Section in a multi-section questionnaire
I have a 3 part questionnaire that I'm working on, but I'm thinking it might be better to creat...
 
EV Noob, 03-28-2018, 10:40 AM Last Post: sarahschumacher, 11-16-2018, 11:37 AM
General Discussion Views: 3663  Replies: 6
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How to replace "From" address of an email ?
hello i would like to know if it is possible to change the "From" email address in an transiti...
 
lionel.pizot, 11-14-2018, 04:51 AM Last Post: E.Gómez, 11-15-2018, 03:04 AM
General Discussion Views: 37  Replies: 1
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How add additional CI to a Change Request?
How to link additional CI to a Change Request? We often have the need to add CI  (othe than m...
 
Simone, 11-14-2018, 04:02 AM Last Post: Simone, 11-14-2018, 06:44 AM
General Discussion Views: 47  Replies: 2
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Alerts
We need to notify the recipient when an equipment is borrowed for more than 30 days. We tried t...
 
PaulaS, 11-08-2018, 10:16 AM Last Post: PaulaS, 11-09-2018, 10:34 AM
General Discussion Views: 165  Replies: 4
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Workflow
Hello, Is it possible to insert a step into a workflow that waits until an action is executed?...
 
PaulaS, 10-30-2018, 09:28 AM Last Post: PaulaS, 11-08-2018, 10:11 AM
General Discussion Views: 414  Replies: 6
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Links into Service Apps
Is it possible to create a link to pages or items directly into Service Apps?  We want to add ...
 
jhendrix, 11-07-2018, 05:57 PM Last Post: FMX, 11-07-2018, 07:28 PM
General Discussion Views: 86  Replies: 1
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Wiki: ev Service manager REST API
Hi everyone, Two new ev Service Manager REST API methods have been documented:      - Vie...
 
Christine Daussac, 07-23-2018, 10:43 AM Last Post: NeilJohnson, 11-05-2018, 11:24 PM
Integration / Import-Export Views: 1360  Replies: 3
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Questionnaire
Hello, Is it possible to  display a specific list of values in a questionnaire depending on w...
 
PaulaS, 10-31-2018, 12:37 PM Last Post: jhendrix, 11-02-2018, 09:15 AM
General Discussion Views: 256  Replies: 3
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How to deal with Exiting Employees
How are people currently dealing with employees who have left your company with in easy vista....
 
jvolltrauer, 10-26-2018, 03:46 PM Last Post: jhendrix, 11-01-2018, 09:31 AM
Administration Views: 237  Replies: 2
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Change Manager Template
Hi, everyone! Has anybody been able to get the Change Manager template working?  Specifically...
 
Chris, 10-31-2018, 03:02 PM Last Post: Chris, 10-31-2018, 03:02 PM
General Discussion Views: 111  Replies: 0
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Graphical CMDB - icons not displayed
After an upgrade to 2016.1.300 (from 2015) all icons displayed in graphical CMDB - are no longe...
 
doktabar, 10-31-2018, 02:31 AM Last Post: doktabar, 10-31-2018, 04:49 AM
General Discussion Views: 155  Replies: 1
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EASYVISTA SERVICE MANAGER - NEW FIX: 2016.1.315.0
Hi everyone, A new fix is available for EasyVista Service Manager 2016! 2016.1.315.0 Click h...
 
Antoine, 10-30-2018, 06:00 AM Last Post: Antoine, 10-30-2018, 06:00 AM
EasyVista Upgrade Announcements Views: 158  Replies: 0
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Blackout periods
Hello We're trying this. As I see at wiki, "Blackout periods are periods during which config...
 
E.Gómez, 10-09-2018, 05:06 AM Last Post: ABBE Philippe, 10-29-2018, 09:18 AM
Administration Views: 259  Replies: 1
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Default subject in FO new incident
Hello community, We have configured an incident catalog entry as default entry for front offic...
 
Amine, 10-25-2018, 09:56 AM Last Post: ABBE Philippe, 10-29-2018, 09:10 AM
Process & Workflow Views: 196  Replies: 1
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Help with Auto-Release
I am trying to configure a auto release for the hold status via a business rule, however I am u...
 
AndrewL, 08-02-2018, 03:39 AM Last Post: ABBE Philippe, 10-18-2018, 10:00 AM
Administration Views: 1791  Replies: 6
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New fields to full-text search
Our end-users are keen on using EasyVista's full-text search when they are looking for somethin...
 
kaspark, 10-08-2018, 06:09 AM Last Post: ABBE Philippe, 10-18-2018, 09:37 AM
Administration Views: 328  Replies: 2
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smo Report Designer
Hello, How can I present the result of a specific question in Report Designer? For example, ...
 
PaulaS, 10-16-2018, 09:36 AM Last Post: PaulaS, 10-17-2018, 05:15 AM
General Discussion Views: 289  Replies: 1
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Attach a report to Easyvista made in smoReportDesigner
Hello, I made a report using smoReportDesigner and now I want to use it on a form. The instru...
 
PaulaS, 10-12-2018, 08:58 AM Last Post: PaulaS, 10-16-2018, 09:46 AM
General Discussion Views: 377  Replies: 2
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Incidents -> Export Why Do Some Export As CSV And Some Export As Gz Zip?
If I open the Operation -> incidents and use the export in the upper right - some customers ...
 
VhtV, 10-04-2018, 11:13 AM Last Post: E.Gómez, 10-09-2018, 04:52 AM
Administration Views: 667  Replies: 4
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Need to make sure SQL list don't have the same answer in Questionnaire
We are working on a new questionnaire and workflow. The new service will have an Owner and Admi...
 
Drob, 09-14-2018, 12:49 PM Last Post: Drob, 10-04-2018, 11:50 AM
Process & Workflow Views: 702  Replies: 3