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How add additional CI to a Change Request?
#1
How to link additional CI to a Change Request?

We often have the need to add CI  (othe than main CI) to change requests after requests have been created.

Each Change Request already has a main CI, but during the process, it may happen that we need to add related CI.

We know this is possible during the Impact Analysis step, but how to add it outside that step ?


Online documentation says

https://wiki.easyvista.com/xwiki/bin/vie...For+Change
"CI: List of configuration items (CI) in the current request, other than the main CI specified in the quick call.
  • Update: Click [Image: Add%20icon.png] in this tab.
  • To cancel an existing link: [Image: Delete%20icon.png]
  • When a new CI is added, this does not generate a notification or action in the Request form.
  • Impacting and impacted CIs linked to the new CI will not be associated with the request.
  • The Changes tab in the CI form is automatically updated.
"


Unfortunately the 
  • Update: Click [Image: Add%20icon.png] in this tab.

    the [Image: Add%20icon.png] plus icon, it's not present in the TAB.!
And even rexecuting impact analysis will not permit to Add CI to the Change Request.

Anyone can help ?

Thumbnail(s)
   
simone.mannini, proud to be a member of EV CONNECT FORUM since Nov 2015.

#2
(11-14-2018, 04:02 AM)simone.mannini Wrote: How to link additional CI to a Change Request?

We often have the need to add CI  (othe than main CI) to change requests after requests have been created.

Each Change Request already has a main CI, but during the process, it may happen that we need to add related CI.

We know this is possible during the Impact Analysis step, but how to add it outside that step ?


Online documentation says

https://wiki.easyvista.com/xwiki/bin/vie...For+Change
"CI: List of configuration items (CI) in the current request, other than the main CI specified in the quick call.
  • Update: Click [Image: Add%20icon.png] in this tab.
  • To cancel an existing link: [Image: Delete%20icon.png]
  • When a new CI is added, this does not generate a notification or action in the Request form.
  • Impacting and impacted CIs linked to the new CI will not be associated with the request.
  • The Changes tab in the CI form is automatically updated.
"


Unfortunately the 
  • Update: Click [Image: Add%20icon.png] in this tab.

    the [Image: Add%20icon.png] plus icon, it's not present in the TAB.!
And even rexecuting impact analysis will not permit to Add CI to the Change Request.

Anyone can help ?

Hello,
Go on RFC, not on ACTION to see "plus icon" on CI tab.

Note : You can create a conditionnal tab to disable "plus icon" on CI tab depending on RFC status

P.ABBE
ABBE Philippe, proud to be a member of EV CONNECT FORUM since Nov 2015.

#3
(11-14-2018, 04:46 AM)ABBE Philippe Wrote: Hello,
Go on RFC, not on ACTION to see "plus icon" on CI tab.

Note : You can create a conditionnal tab to disable "plus icon" on CI tab depending on RFC status

P.ABBE


Great! Thanks
simone.mannini, proud to be a member of EV CONNECT FORUM since Nov 2015.






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