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Filter Action to complete in Report.
#1
How can I create a report and filter last Action to complete of a ticket.   I would like to filter all tickets that are in Triage status and the one pending to be resolved.

Thanks
SDignard, proud to be a member of EV CONNECT FORUM since Nov 2017.

#2
(12-13-2018, 11:17 AM)SDignard Wrote: How can I create a report and filter last Action to complete of a ticket.   I would like to filter all tickets that are in Triage status and the one pending to be resolved.

Thanks

Hello,
If you want 'action to do' then simply used (AM_ACTION.END_DATE_UT is null) and status you want.

If you are in a report, used 'Reporting Action Operation'

P.ABBE
ABBE Philippe, proud to be a member of EV CONNECT FORUM since Nov 2015.






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