• 0 Vote(s) - 0 Average
  • 5
  • 4
  • 3
  • 2
  • 1
Thread Modes

Rating step (workflow)
#1
Hello,

Can we use the rating step using different questions? In some subjects I want to use rating to rate service quality. To other subjects, I want to use rating to rate response time and efficiency.

Thanks.
pms23, proud to be a member of EV CONNECT FORUM since Apr 2017.

#2
(02-20-2019, 09:13 AM)pms23 Wrote: Hello,

Can we use the rating step using different questions? In some subjects I want to use rating to rate service quality. To other subjects, I want to use rating to rate response time and efficiency.

Thanks.

Hello,
I think it's not possible, questions in rating step can't be modified. It's better to use "simple" questionnaire in a validation self service step with the ability to use questionnaire if accepted and other questionnaire if refused.

P.ABBE
ABBE Philippe, proud to be a member of EV CONNECT FORUM since Nov 2015.

#3
(02-20-2019, 10:31 AM)ABBE Philippe Wrote:
(02-20-2019, 09:13 AM)pms23 Wrote: Hello,

Can we use the rating step using different questions? In some subjects I want to use rating to rate service quality. To other subjects, I want to use rating to rate response time and efficiency.

Thanks.

Hello,
I think it's not possible, questions in rating step can't be modified. It's better to use "simple" questionnaire in a validation self service step with the ability to use questionnaire if accepted and other questionnaire if refused.

P.ABBE

Thank you.
pms23, proud to be a member of EV CONNECT FORUM since Apr 2017.






Users browsing this thread: 1 Guest(s)