• 0 Vote(s) - 0 Average
  • 5
  • 4
  • 3
  • 2
  • 1
Thread Modes

Auto Connect Link to Ticket in Service Manager from Service App
We are currently developing a dashboard for our Tier 1 Reps to see as their homepage in Oxygen. One data viewer section shows Priority requests. I have an Auto Connect Link working to open the ticket, however it requests the Rep log in after clicking the link. Where this Service App is running inside Oxygen Service Manager, is there a way to get the URL to open inside the existing session without having to log in?
mrajotte, proud to be a member of EV CONNECT FORUM since Jan 2016.

Users browsing this thread: 1 Guest(s)