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Update Description of Service Request in Progress
#1
Wondering if its possible to update the Description of a Service Request in progress?
steven.lewis@trs.texas.gov, proud to be a member of EV CONNECT FORUM since Mar 2016.

#2
The short answer is yes. It is dependent on rights through. It can be done using sql (either in mc_monitoring, or as an internal update step in the workflow), or by having the description box not set to "Read Only" in the form editor, then using the pencil icon next to it (if it's memo type) to edit, and then save, to name a few.

Is there something specific you're attempting to accomplish, or prevent?
brosenber, proud to be a member of EV CONNECT FORUM since Oct 2015.






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