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BR to send email to variable group
#1
I am trying to work on an escalation system using BR.  I got it to work somewhat, but it will mostly only send an email to the person doing the escalation.  Essentially I'm monitoring for action change that matches the action_type_id I created.  What was able to get the action group owner, but don't know how to send an email using that as a variable.  The br appends my sql with the action id of the current action which is causing my issue.

I'm pulling this through ACTION AM_ACTION.
jvolltrauer, proud to be a member of EV CONNECT FORUM since Apr 2018.

#2
I learned about Custome roles and created it through there. Between this and forgetting i shut all email off in sandbox, it's been a struggle. Smile
jvolltrauer, proud to be a member of EV CONNECT FORUM since Apr 2018.






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