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Pivot Tables
#1
We are trying to come up with reports for mid year reviews that show support person tickets/sla etc.  I see I have the options to create a pivot table but I have no idea how to access it once I create it.  I've found nothing on the wiki side.

I figured it out 5 minutes after posting this. Every time.
jvolltrauer, proud to be a member of EV CONNECT FORUM since Apr 2018.

#2
(07-22-2020, 09:23 AM)jvolltrauer Wrote: We are trying to come up with reports for mid year reviews that show support person tickets/sla etc.  I see I have the options to create a pivot table but I have no idea how to access it once I create it.  I've found nothing on the wiki side.

I figured it out 5 minutes after posting this.  Every time.

Hello,
Cross table only available on old ServiceManager version (not oxygen) and is accessible from Continual Improvement.
https://wiki.easyvista.com/xwiki/bin/vie...rossTables

P.ABBE
ABBE Philippe, proud to be a member of EV CONNECT FORUM since Nov 2015.

#3
(07-29-2020, 01:29 AM)ABBE Philippe Wrote:
(07-22-2020, 09:23 AM)jvolltrauer Wrote: We are trying to come up with reports for mid year reviews that show support person tickets/sla etc.  I see I have the options to create a pivot table but I have no idea how to access it once I create it.  I've found nothing on the wiki side.

I figured it out 5 minutes after posting this.  Every time.

Hello,
Cross table only available on old ServiceManager version (not oxygen) and is accessible from Continual Improvement.
https://wiki.easyvista.com/xwiki/bin/vie...rossTables

P.ABBE


Why would they remove this feature?  It's actualy very usefull to us.
jvolltrauer, proud to be a member of EV CONNECT FORUM since Apr 2018.

#4
(07-30-2020, 07:14 PM)jvolltrauer Wrote:
(07-29-2020, 01:29 AM)ABBE Philippe Wrote:
(07-22-2020, 09:23 AM)jvolltrauer Wrote: We are trying to come up with reports for mid year reviews that show support person tickets/sla etc.  I see I have the options to create a pivot table but I have no idea how to access it once I create it.  I've found nothing on the wiki side.

I figured it out 5 minutes after posting this.  Every time.

Hello,
Cross table only available on old ServiceManager version (not oxygen) and is accessible from Continual Improvement.
https://wiki.easyvista.com/xwiki/bin/vie...rossTables

P.ABBE


Why would they remove this feature?  It's actualy very usefull to us.

I hope Easyvista back on track
ABBE Philippe, proud to be a member of EV CONNECT FORUM since Nov 2015.






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